If your spa is no longer heating, see the video that demonstrates the precautions to take to protect your hot tub from frost damage:

Please note that we will be closed from December 20 to January 4.

We will check emails regularly and get back to you as soon as possible.

Warranty Application

Please complete the form below.

First Name

Phone number

Last Name

E-mail Address

Type your address

Spa Serial Number

Model

* If no, please send us a photo of your hot tub's location to service@el-eds.com or

import your photo here:

import photo

Photo de votre spa

Additionnal Pertinent information

In winter, if your spa stops heating or circulating,

it's essential to install an auxiliary heater to prevent your spa from freezing.

Any damage caused by freezing will not be covered by the manufacturer's warranty.

I understand that delays are longer than normal due to high demand.

Travel costs are not covered by the manufacturer's warranty and are the responsibility of the customer. Travel costs vary according to sector.

I understand that I must protect my spa using a heater as mentioned at the top of the request.

Please check your junk mail

Your request was successfully submitted.